How to integrate Gong MCP with OpenAI Agents SDK

This guide walks you through connecting Gong to the OpenAI Agents SDK using the Composio tool router. By the end, you'll have a working Gong agent that can create a new gong meeting with your team, list user activity statistics for last week, add call recording media to a specific call through natural language commands. This guide will help you understand how to give your OpenAI Agents SDK agent real control over a Gong account through Composio's Gong MCP server. Before we dive in, let's take a quick look at the key ideas and tools involved.

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Gong is a platform for video meetings, call recording, and team collaboration. It helps teams capture conversations, analyze calls, and turn insights into action.

57 Tools

Introduction

This guide walks you through connecting Gong to the OpenAI Agents SDK using the Composio tool router. By the end, you'll have a working Gong agent that can create a new gong meeting with your team, list user activity statistics for last week, add call recording media to a specific call through natural language commands.

This guide will help you understand how to give your OpenAI Agents SDK agent real control over a Gong account through Composio's Gong MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

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TL;DR

Here's what you'll learn:
  • Get and set up your OpenAI and Composio API keys
  • Install the necessary dependencies
  • Initialize Composio and create a Tool Router session for Gong
  • Configure an AI agent that can use Gong as a tool
  • Run a live chat session where you can ask the agent to perform Gong operations

What is OpenAI Agents SDK?

The OpenAI Agents SDK is a lightweight framework for building AI agents that can use tools and maintain conversation state. It provides a simple interface for creating agents with hosted MCP tool support.

Key features include:

  • Hosted MCP Tools: Connect to external services through hosted MCP endpoints
  • SQLite Sessions: Persist conversation history across interactions
  • Simple API: Clean interface with Agent, Runner, and tool configuration
  • Streaming Support: Real-time response streaming for interactive applications

What is the Gong MCP server, and what's possible with it?

The Gong MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Gong account. It provides structured and secure access to your meetings, calls, and team collaboration data, so your agent can schedule meetings, analyze call recordings, generate user activity reports, and manage CRM integrations—all on your behalf.

  • Automated meeting scheduling and management: Have your agent create new Gong meetings, ensuring your team and clients are always connected at the right time.
  • Call recording upload and analysis: Let your agent add call media, process call recordings, and help organize your sales conversations for later review.
  • User activity and scorecard reporting: Direct your agent to generate detailed reports on team activity, review scorecards, and aggregate user statistics for performance insights.
  • Prospect and flow management: Assign prospects to sales flows, helping automate outreach and follow-ups directly from your CRM data.
  • CRM integration and data privacy controls: Enable your agent to manage CRM integrations and surface all records related to specific phone numbers, ensuring compliance and streamlined operations.

What is the Composio tool router, and how does it fit here?

What is Composio SDK?

Composio's Composio SDK helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Composio SDK

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Composio SDK works

The Composio SDK follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Step by step09 STEPS
1

Prerequisites

Before starting, make sure you have:
  • Composio API Key and OpenAI API Key
  • Primary know-how of OpenAI Agents SDK
  • A live Gong project
  • Some knowledge of Python or Typescript
2

Getting API Keys for OpenAI and Composio

OpenAI API Key
  • Go to the OpenAI dashboard and create an API key. You'll need credits to use the models, or you can connect to another model provider.
  • Keep the API key safe.
Composio API Key
3

Install dependencies

npm install @composio/openai-agents @openai/agents dotenv

Install the Composio SDK and the OpenAI Agents SDK.

4

Set up environment variables

bash
OPENAI_API_KEY=sk-...your-api-key
COMPOSIO_API_KEY=your-api-key
USER_ID=composio_user@gmail.com

Create a .env file and add your OpenAI and Composio API keys.

5

Import dependencies

import 'dotenv/config';
import { Composio } from '@composio/core';
import { OpenAIAgentsProvider } from '@composio/openai-agents';
import { Agent, hostedMcpTool, run, OpenAIConversationsSession } from '@openai/agents';
import * as readline from 'readline';
What's happening:
  • You're importing all necessary libraries.
  • The Composio and OpenAIAgentsProvider classes are imported to connect your OpenAI agent to Composio tools like Gong.
6

Set up the Composio instance

dotenv.config();

const composioApiKey = process.env.COMPOSIO_API_KEY;
const userId = process.env.USER_ID;

if (!composioApiKey) {
  throw new Error('COMPOSIO_API_KEY is not set. Create a .env file with COMPOSIO_API_KEY=your_key');
}
if (!userId) {
  throw new Error('USER_ID is not set');
}

// Initialize Composio
const composio = new Composio({
  apiKey: composioApiKey,
  provider: new OpenAIAgentsProvider(),
});
What's happening:
  • dotenv.config() loads your .env file so COMPOSIO_API_KEY and USER_ID are available as environment variables.
  • Creating a Composio instance using the API Key and OpenAIAgentsProvider class.
7

Create a Tool Router session

// Create Tool Router session for Gong
const session = await composio.create(userId as string, {
  toolkits: ['gong'],
});
const mcpUrl = session.mcp.url;

What is happening:

  • You give the Tool Router the user id and the toolkits you want available. Here, it is only gong.
  • The router checks the user's Gong connection and prepares the MCP endpoint.
  • The returned session.mcp.url is the MCP URL that your agent will use to access Gong.
  • This approach keeps things lightweight and lets the agent request Gong tools only when needed during the conversation.
8

Configure the agent

// Configure agent with MCP tool
const agent = new Agent({
  name: 'Assistant',
  model: 'gpt-5',
  instructions:
    'You are a helpful assistant that can access Gong. Help users perform Gong operations through natural language.',
  tools: [
    hostedMcpTool({
      serverLabel: 'tool_router',
      serverUrl: mcpUrl,
      headers: { 'x-api-key': composioApiKey },
      requireApproval: 'never',
    }),
  ],
});
What's happening:
  • We're creating an Agent instance with a name, model (gpt-5), and clear instructions about its purpose.
  • The agent's instructions tell it that it can access Gong and help with queries, inserts, updates, authentication, and fetching database information.
  • The tools array includes a hostedMcpTool that connects to the MCP server URL we created earlier.
  • The headers object includes the Composio API key for secure authentication with the MCP server.
  • requireApproval: 'never' means the agent can execute Gong operations without asking for permission each time, making interactions smoother.
9

Start chat loop and handle conversation

// Keep conversation state across turns
const conversationSession = new OpenAIConversationsSession();

// Simple CLI
const rl = readline.createInterface({
  input: process.stdin,
  output: process.stdout,
  prompt: 'You: ',
});

console.log('\nComposio Tool Router session created.');
console.log('\nChat started. Type your requests below.');
console.log("Commands: 'exit', 'quit', or 'q' to end\n");

try {
  const first = await run(agent, 'What can you help me with?', { session: conversationSession });
  console.log(`Assistant: ${first.finalOutput}\n`);
} catch (e) {
  console.error('Error:', e instanceof Error ? e.message : e, '\n');
}

rl.prompt();

rl.on('line', async (userInput) => {
  const text = userInput.trim();

  if (['exit', 'quit', 'q'].includes(text.toLowerCase())) {
    console.log('Goodbye!');
    rl.close();
    process.exit(0);
  }

  if (!text) {
    rl.prompt();
    return;
  }

  try {
    const result = await run(agent, text, { session: conversationSession });
    console.log(`\nAssistant: ${result.finalOutput}\n`);
  } catch (e) {
    console.error('Error:', e instanceof Error ? e.message : e, '\n');
  }

  rl.prompt();
});

rl.on('close', () => {
  console.log('\n👋 Session ended.');
  process.exit(0);
});
What's happening:
  • The program prints a session URL that you visit to authorize Gong.
  • After authorization, the chat begins.
  • Each message you type is processed by the agent using run().
  • The responses are printed to the console.
  • Typing exit, quit, or q cleanly ends the chat.

Complete Code

Here's the complete code to get you started with Gong and OpenAI Agents SDK:

import 'dotenv/config';
import { Composio } from '@composio/core';
import { OpenAIAgentsProvider } from '@composio/openai-agents';
import { Agent, hostedMcpTool, run, OpenAIConversationsSession } from '@openai/agents';
import * as readline from 'readline';

const composioApiKey = process.env.COMPOSIO_API_KEY;
const userId = process.env.USER_ID;

if (!composioApiKey) {
  throw new Error('COMPOSIO_API_KEY is not set. Create a .env file with COMPOSIO_API_KEY=your_key');
}
if (!userId) {
  throw new Error('USER_ID is not set');
}

// Initialize Composio
const composio = new Composio({
  apiKey: composioApiKey,
  provider: new OpenAIAgentsProvider(),
});

async function main() {
  // Create Tool Router session
  const session = await composio.create(userId as string, {
    toolkits: ['gong'],
  });
  const mcpUrl = session.mcp.url;

  // Configure agent with MCP tool
  const agent = new Agent({
    name: 'Assistant',
    model: 'gpt-5',
    instructions:
      'You are a helpful assistant that can access Gong. Help users perform Gong operations through natural language.',
    tools: [
      hostedMcpTool({
        serverLabel: 'tool_router',
        serverUrl: mcpUrl,
        headers: { 'x-api-key': composioApiKey },
        requireApproval: 'never',
      }),
    ],
  });

  // Keep conversation state across turns
  const conversationSession = new OpenAIConversationsSession();

  // Simple CLI
  const rl = readline.createInterface({
    input: process.stdin,
    output: process.stdout,
    prompt: 'You: ',
  });

  console.log('\nComposio Tool Router session created.');
  console.log('\nChat started. Type your requests below.');
  console.log("Commands: 'exit', 'quit', or 'q' to end\n");

  try {
    const first = await run(agent, 'What can you help me with?', { session: conversationSession });
    console.log(`Assistant: ${first.finalOutput}\n`);
  } catch (e) {
    console.error('Error:', e instanceof Error ? e.message : e, '\n');
  }

  rl.prompt();

  rl.on('line', async (userInput) => {
    const text = userInput.trim();

    if (['exit', 'quit', 'q'].includes(text.toLowerCase())) {
      console.log('Goodbye!');
      rl.close();
      process.exit(0);
    }

    if (!text) {
      rl.prompt();
      return;
    }

    try {
      const result = await run(agent, text, { session: conversationSession });
      console.log(`\nAssistant: ${result.finalOutput}\n`);
    } catch (e) {
      console.error('Error:', e instanceof Error ? e.message : e, '\n');
    }

    rl.prompt();
  });

  rl.on('close', () => {
    console.log('\nSession ended.');
    process.exit(0);
  });
}

main().catch((err) => {
  console.error('Fatal error:', err);
  process.exit(1);
});

Conclusion

This was a starter code for integrating Gong MCP with OpenAI Agents SDK to build a functional AI agent that can interact with Gong.

Key features:

  • Hosted MCP tool integration through Composio's Tool Router
  • SQLite session persistence for conversation history
  • Simple async chat loop for interactive testing
You can extend this by adding more toolkits, implementing custom business logic, or building a web interface around the agent.
TOOLS

Supported Tools

Every Gong action and event your agent gets out of the box.

Add call media

Adds a call media, recorded by a telephony system (PBX) or other media recording facility.

Add new call v2 calls

When using this endpoint, either provide a downloadMediaUrl or use the returned callId in a follow-up request to /v2/calls/{id}/media to upload the media file.

Aggregate activity by period via api

Lists the aggregated activity of multiple users within the Gong system for each time period within the defined date range.

Aggregate user activity statistics

Lists the activity of multiple users within the Gong system during a defined period.

Assign prospects to flow

Use this endpoint to assign a number of prospects to a flow.

Retrieve activity scorecards report

Retrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users.

Create a new gong meeting v2 meetings

When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:create'.

Create permission profile v2 permission profile

Create a permission profile in a given workspace.

Data privacy for phone number

Shows the elements in the Gong system that reference the given phone number.

Delete a generic CRM integration

Deletes an existing generic CRM integration from the Gong platform.

Delete Meeting

Deletes a Gong meeting created via the Meetings API (Beta).

Delete users from call access list

Remove individual user access from calls.

Erase data for email address

Erase all data associated with an email address from Gong (GDPR compliance).

Erase data for phone number

Given a phone number, this endpoint deletes from the Gong system any leads or contacts with a matching phone number or mobile phone number.

Fetch all permission profiles

Returns a list of all permission profiles.

Get Call By ID

Tool to fetch specific call metadata by call ID.

Get Call Transcript

Tool to retrieve call transcripts from Gong.

Get Crm Integration Details

Retrieves details of generic CRM integrations registered with Gong.

Get crm objects v2 crm entities

Retrieves specific CRM objects by their IDs from Gong's CRM integration.

Get Flow Prospects

Tool to retrieve Gong Engage flows assigned to specified prospects.

Get Interaction Statistics

Tool to retrieve interaction trend statistics for users based on calls with Whisper enabled.

Get permission profile

Returns a permission profile.

Get CRM Request Status

The GetCRMRequestStatus endpoint retrieves the current status of CRM integration requests in the Gong platform.

Get User By ID

Tool to retrieve individual user details by user ID.

Get User Settings History

Tool to retrieve historical changes to a user's settings.

List all coaching metrics v2 coaching

List all of the coaching metrics of a manager.

List all company workspaces v2 workspaces

Returns a list of all workspaces including their details.

List all users v2 users

List all of the company's users.

List Call Outcomes

Tool to retrieve all available call outcomes defined in Gong.

List Flow Folders

Tool to list all Gong Engage flow folders with visibility types.

List Folder Calls

Given a folder id, this endpoint retrieves a list of calls in it.

List gong engage flows v2 flows

Engage flows have the following visibility types: * Company: visible to everyone in the company, can only be edited by users with edit permissions.

List schema fields v2 crm entity schema

Retrieves schema fields for a specific CRM object type within a Generic CRM integration.

List Scorecards

Tool to retrieve all scorecards within the Gong system.

List Tasks

Tool to retrieve Engage tasks assigned to a specific user with filtering options.

List users by filter v2 users extensive

List multiple Users.

Get user call access

Retrieves a list of users who have been granted individual access to specific calls through the API.

Post a digital interaction v2 digital interaction

When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:digital-interactions:write'.

Post day by day activity stats

Retrieve the daily activity of multiple users within the Gong system for a range of dates.

Register Crm Integration

Updates an existing CRM integration in the Gong platform.

Report Content Share Event

Tool to push content share engagement events to Gong's activity timeline.

Report Content View Event

Tool to log content view engagement events to Gong's activity timeline.

Report Custom Engagement Event

Report custom engagement events to Gong's activity timeline.

Retrieve call data by date range v2 calls

List calls that took place during a specified date range.

Retrieve data privacy info for email address

Retrieves data privacy information for a third-party email address.

Retrieve filtered call details

Lists detailed call data for calls that took place during a specified date range, have specified call IDs or hosted by specified users.

Retrieve library folders v2 library folders

Use this endpoint to retrieve a list of public library folders.

Retrieve logs data by type and time range v2 logs

List log entries that took place during a specified time range.

Retrieve manual crm call associations

Returns a list of all calls that were manually associated or re-associated with CRM account and deal/opportunity since a given time.

Retrieve tracker details v2 settings trackers

Retrieves details of all keyword trackers in the system or in a given workspace.

Retrieve users from permission profile

Returns a list of all users whose access is controlled by the given permission profile.

Set User Call Access

Give individual users access to calls.

Unassign Flows By CRM ID

Tool to unassign flows from prospects by their CRM Prospect ID.

Update a gong meeting v2 meetings meetingid

When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:update'.

Update permission profile v2 permission profile

Update a permission profile.

Upload crm objects v2 crm entities

Uploads CRM entity data to Gong via LDJSON file.

Validate Meeting Integration

Validates Gong meeting integration status for one or more users by their email addresses.

FAQ

Frequently asked questions

With a standalone Gong MCP server, the agents and LLMs can only access a fixed set of Gong tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Gong and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. OpenAI Agents SDK fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Gong tools.

Yes, absolutely. You can configure which Gong scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Gong data and credentials are handled as safely as possible.

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