How to integrate Gong MCP with Hermes

Hermes is a 24/7 autonomous agent that lives on your computer or server — it remembers what it learns and evolves as your usage grows. This guide explains the easiest and most robust way to connect your Gong account to Hermes. You can do this through either Composio Connect CLI or Composio Connect MCP. For personal use we recommend the CLI, but you won't go wrong with MCP either.

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Gong is a platform for video meetings, call recording, and team collaboration. It helps teams capture conversations, analyze calls, and turn insights into action.

57 Tools

Introduction

Hermes is a 24/7 autonomous agent that lives on your computer or server — it remembers what it learns and evolves as your usage grows.

This guide explains the easiest and most robust way to connect your Gong account to Hermes. You can do this through either Composio Connect CLI or Composio Connect MCP. For personal use we recommend the CLI, but you won't go wrong with MCP either.

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What is Composio Connect?

Composio Connect is a consumer offering that lets anyone plug 1,000+ applications directly into their agent harness — including Hermes. It can:

  • Search and load tools from relevant toolkits on-demand, reducing context usage.
  • Chain multiple tools to accomplish complex workflows via a remote workbench, without excessive back-and-forth with the LLM.
  • Manage app authentication end-to-end with zero manual overhead.

Integrating Gong with Hermes

Using Composio Connect CLI

1. Install the Composio CLI

Run the install script directly, or paste https://composio.dev/hermes into your Hermes chat box to have it installed for you.

bash
curl -fsSL https://composio.dev/install | bash
Hermes authenticating with Composio

2. Authenticate

Once the CLI is installed, ask Hermes to authenticate with Composio.

3. Connect to Gong

Ask your agent to connect to Gong, or simply request any Gong-related task. Hermes will prompt you to authenticate and authorize access.

4. Done. You're all set with a new Gong connection.


Using Composio Connect MCP

1. Get your MCP URL and API Key

Go to dashboard.composio.dev and copy your Connect MCP URL and API key.

Copy MCP URL and API key from Composio dashboard

2. Open the Hermes config file

bash
nano ~/.hermes/config.yaml

3. Add the Composio Connect MCP server

bash
mcp_servers:
  composio:
    url: "https://connect.composio.dev/mcp"
    headers:
      x-consumer-api-key: "YOUR_COMPOSIO_API_KEY"
    connect_timeout: 60
    timeout: 180

Save with Ctrl + O, Enter, then exit with Ctrl + X.

4. Restart your Hermes agent

Once restarted, ask your agent to connect to Gong or request any Gong-related task. It will prompt you to authenticate and authorize access.

5. Done!

What is the Gong MCP server, and what's possible with it?

The Gong MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Gong account. It provides structured and secure access to your meetings, calls, and team collaboration data, so your agent can schedule meetings, analyze call recordings, generate user activity reports, and manage CRM integrations—all on your behalf.

  • Automated meeting scheduling and management: Have your agent create new Gong meetings, ensuring your team and clients are always connected at the right time.
  • Call recording upload and analysis: Let your agent add call media, process call recordings, and help organize your sales conversations for later review.
  • User activity and scorecard reporting: Direct your agent to generate detailed reports on team activity, review scorecards, and aggregate user statistics for performance insights.
  • Prospect and flow management: Assign prospects to sales flows, helping automate outreach and follow-ups directly from your CRM data.
  • CRM integration and data privacy controls: Enable your agent to manage CRM integrations and surface all records related to specific phone numbers, ensuring compliance and streamlined operations.

Way Forward

With Gong connected, Hermes can now act on your behalf whenever it detects a relevant task or you ask it to.

From here, you can extend Hermes further:

  • Connect more apps: Calendar, Slack, Notion, Linear, and hundreds of others are available through the same Composio Connect setup. Each new integration compounds what Hermes can do for you.
  • Build workflows across tools: Once multiple apps are connected, Hermes can chain actions together — turn an email into a calendar invite, a Slack message into a Linear ticket, or a meeting note into a follow-up draft.
  • Let it learn your patterns: The more you use Hermes, the better it gets at anticipating how you'd handle recurring tasks. Give it feedback on drafts and decisions, and it will adapt.

If you run into trouble or want to share what you've built, join the community or check out the Docs for deeper configuration options.

TOOLS

Supported Tools

Every Gong action and event your agent gets out of the box.

Add call media

Adds a call media, recorded by a telephony system (PBX) or other media recording facility.

Add new call v2 calls

When using this endpoint, either provide a downloadMediaUrl or use the returned callId in a follow-up request to /v2/calls/{id}/media to upload the media file.

Aggregate activity by period via api

Lists the aggregated activity of multiple users within the Gong system for each time period within the defined date range.

Aggregate user activity statistics

Lists the activity of multiple users within the Gong system during a defined period.

Assign prospects to flow

Use this endpoint to assign a number of prospects to a flow.

Retrieve activity scorecards report

Retrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users.

Create a new gong meeting v2 meetings

When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:create'.

Create permission profile v2 permission profile

Create a permission profile in a given workspace.

Data privacy for phone number

Shows the elements in the Gong system that reference the given phone number.

Delete a generic CRM integration

Deletes an existing generic CRM integration from the Gong platform.

Delete Meeting

Deletes a Gong meeting created via the Meetings API (Beta).

Delete users from call access list

Remove individual user access from calls.

Erase data for email address

Erase all data associated with an email address from Gong (GDPR compliance).

Erase data for phone number

Given a phone number, this endpoint deletes from the Gong system any leads or contacts with a matching phone number or mobile phone number.

Fetch all permission profiles

Returns a list of all permission profiles.

Get Call By ID

Tool to fetch specific call metadata by call ID.

Get Call Transcript

Tool to retrieve call transcripts from Gong.

Get Crm Integration Details

Retrieves details of generic CRM integrations registered with Gong.

Get crm objects v2 crm entities

Retrieves specific CRM objects by their IDs from Gong's CRM integration.

Get Flow Prospects

Tool to retrieve Gong Engage flows assigned to specified prospects.

Get Interaction Statistics

Tool to retrieve interaction trend statistics for users based on calls with Whisper enabled.

Get permission profile

Returns a permission profile.

Get CRM Request Status

The GetCRMRequestStatus endpoint retrieves the current status of CRM integration requests in the Gong platform.

Get User By ID

Tool to retrieve individual user details by user ID.

Get User Settings History

Tool to retrieve historical changes to a user's settings.

List all coaching metrics v2 coaching

List all of the coaching metrics of a manager.

List all company workspaces v2 workspaces

Returns a list of all workspaces including their details.

List all users v2 users

List all of the company's users.

List Call Outcomes

Tool to retrieve all available call outcomes defined in Gong.

List Flow Folders

Tool to list all Gong Engage flow folders with visibility types.

List Folder Calls

Given a folder id, this endpoint retrieves a list of calls in it.

List gong engage flows v2 flows

Engage flows have the following visibility types: * Company: visible to everyone in the company, can only be edited by users with edit permissions.

List schema fields v2 crm entity schema

Retrieves schema fields for a specific CRM object type within a Generic CRM integration.

List Scorecards

Tool to retrieve all scorecards within the Gong system.

List Tasks

Tool to retrieve Engage tasks assigned to a specific user with filtering options.

List users by filter v2 users extensive

List multiple Users.

Get user call access

Retrieves a list of users who have been granted individual access to specific calls through the API.

Post a digital interaction v2 digital interaction

When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:digital-interactions:write'.

Post day by day activity stats

Retrieve the daily activity of multiple users within the Gong system for a range of dates.

Register Crm Integration

Updates an existing CRM integration in the Gong platform.

Report Content Share Event

Tool to push content share engagement events to Gong's activity timeline.

Report Content View Event

Tool to log content view engagement events to Gong's activity timeline.

Report Custom Engagement Event

Report custom engagement events to Gong's activity timeline.

Retrieve call data by date range v2 calls

List calls that took place during a specified date range.

Retrieve data privacy info for email address

Retrieves data privacy information for a third-party email address.

Retrieve filtered call details

Lists detailed call data for calls that took place during a specified date range, have specified call IDs or hosted by specified users.

Retrieve library folders v2 library folders

Use this endpoint to retrieve a list of public library folders.

Retrieve logs data by type and time range v2 logs

List log entries that took place during a specified time range.

Retrieve manual crm call associations

Returns a list of all calls that were manually associated or re-associated with CRM account and deal/opportunity since a given time.

Retrieve tracker details v2 settings trackers

Retrieves details of all keyword trackers in the system or in a given workspace.

Retrieve users from permission profile

Returns a list of all users whose access is controlled by the given permission profile.

Set User Call Access

Give individual users access to calls.

Unassign Flows By CRM ID

Tool to unassign flows from prospects by their CRM Prospect ID.

Update a gong meeting v2 meetings meetingid

When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:update'.

Update permission profile v2 permission profile

Update a permission profile.

Upload crm objects v2 crm entities

Uploads CRM entity data to Gong via LDJSON file.

Validate Meeting Integration

Validates Gong meeting integration status for one or more users by their email addresses.

FAQ

Frequently asked questions

With a standalone Gong MCP server, the agents and LLMs can only access a fixed set of Gong tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Gong and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Hermes fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Gong tools.

Yes, absolutely. You can configure which Gong scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Gong data and credentials are handled as safely as possible.

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